So tomorrow, in my handy schedule o my week, I handle logistics, handling bank info, paperwork etc. Unluckily enough, this involves having to contact T-mobile and deal with more cell phone bill/phone problems. It's a strange juxtasposition dealing with these people, the customer service reps are friendly and genuinely helpful, but due to prior experience with bills, bad phones etc I'm so unhappy to even think about T-mobile that by the time I call I'm already bringing negativity to the equation. After all the brken phones, payments, hidden charges etc. I often feel that the next service rep who asks me if I need a new phone in a mall might just get mauled (i'm bringing the pun back son). It's sad when my only male fight fantasy involves beating a cell phone courier day worker, rather than saving the world from terrorism or returning to fight an elementary school bully or training in arctic tibet to fight that dude with the enormous pecs (Li Po?) in all those Jean Claude van Damne movies.
I read an article in Fortune about how the lady who runs the customer service department has changed the game and is a great cs mogul. Doesn't help if your company is a brutal bloodsucker that turns all customers against them. Anyway, I'm bound to them for the next 19+ years because of all those things you have to click that then end up to be 2 year contract renewals...
Sigh.
In better news, plans for my first dj mix cd are coming together, should be finished soon.
